Shipping policy

WE OPERATE FULLY CONTACTLESS

Shipping expenses are non-refundable
​
HOW LONG DOES IT TAKE TO PROCESS AN ORDER?
Orders are processed same or next business day (excluding weekends and public holidays) after receiving your order confirmation email.
​You will receive another notification when your order has been shipped.

DOMESTIC SHIPPING RATES
We offer flat rate shipping | Urban $6, Rural Delivery $10 on orders under $100
Free NZ Shipping on order over $100
$2 NZ Shipping on Tuesdays

​Tracking information is emailed automatically once courier has been booked

INTERNATIONAL SHIPPING 
We offer International shipping starting at $20NZD, price will vary depending on weight*

Free International Shipping on orders over $200
* We can not ship treats or food internationally

PICK UP
Available in Marton (Manawatu) by prior arrangement only