Shipping policy

WE OPERATE FULLY CONTACTLESS

Shipping expenses are non-refundable


HOW LONG DOES IT TAKE TO PROCESS AN ORDER? Orders are processed same or next business day (excluding weekends and public holidays) after receiving your order confirmation email.
You will receive another notification when your order has been shipped.

DOMESTIC NZ SHIPPING RATES We offer flat rate shipping of $2 (Tracked courier)

Tracking information is emailed automatically once courier has been booked

INTERNATIONAL SHIPPING We offer International shipping starting at $20NZD, price will vary depending on weight*
* We can not ship treats or food internationally

PICK UP Available in Gisborne by prior arrangement only